How to Fix Mouse Not Working on Windows 10

The mouse is one of the most important hardware components on a PC. Doesn’t matter if you use a laptop with a trackpad, or a desktop with a mouse, it comes in very handy to work effortlessly. For the most time, you won’t face issues with your trackpad or mouse. However, sometimes, you may get an annoying issue when the mouse is not working on Windows 10. 

If you are facing problems with the mouse then you are not alone. This guide will help you to fix any mouse-related issues on your PC. 

Before You Do

Now before you try the methods provided below, there are a few things you need to ensure. First of all, if you are using a laptop with a trackpad, and you can’t use it, then there might be some hardware issue as well.

To rule that out, you need to use a mouse on your laptop. If the mouse works perfectly fine then there might be some hardware issue or driver issue with the trackpad.

On the contrary, if your mouse isn’t working with your PC or laptop, you can borrow a mouse from your friend and check it out. If the other mouse works fine, then there is some hardware issue with your mouse. 

Finally, there might be some issue with the USB port itself. Ruling out the USB port issue is simple. Either you can try a different port on your PC or try connecting some other peripheral to the same port.

If the other device works fine then the issue is with the mouse itself and not the port. However, if the other device also doesn’t work on the port, then there is some issue with the port. 

The bottom line is, you have to rule out any hardware issues with your mouse or the computer. Only then you can apply the fixes below. 

Why Does it Happen? 

There are two main reasons for the mouse not working on Windows 10.

The first one is the hardware issues of course. It can be problems with the trackpad, mouse, or the computer itself. 

In the second scenario, the issue is with the drivers. Sometimes the drivers become corrupt or they become outdated. In that case, you won’t be able to use the mouse properly. To fix it, you need to update or install new mouse drivers on your PC. 

Fix Mouse Not Working on Windows 10

For this guide, we are going to use the keyboard for the entire operation for obvious reasons. So follow the steps carefully. 

Updating the Mouse Drivers

1: Press the Windows key on your keyboard to open the Start menu. 

Windows key

2: Type “Device Manager” and hit enter.

Alternatively, you can also press the “Windows+X” keys and then use the down arrow() key to select Device Manager. Once you do that, hit enter to open it.  

open device manager

3: Press the “Tab” key to select your computer. Press the down arrow() key until you select Mice and other pointing devices

4: Press the right arrow key() to expand the menu. Then press the down arrow() key to select your mouse driver. Finally, press Enter to open its properties.

Fix Mouse Not Working on Windows 10

5: Press the Tab key until the General tab is highlighted. 

update mouse driver

6: Now press the right arrow key() to open the Driver tab. 

Fix Mouse Not Working by updating the drivers

7: Press the Tab key to highlight Update driver and then hit enter. 

update synaptic touchpad

8: Make sure that you select the “Search automatically for drivers” option and hit Enter

search automatically for drivers

That’s it! Your Windows will now search for the latest drivers on the internet and install them for you. Make sure that you are connected to the internet. This should fix the issue for you. If not, you can follow the next method. 

Reinstalling the Mouse Drivers

For this, you have to uninstall the mouse drivers on your PC first. Here is how to do it:

1: Press the Windows key on your keyboard to open the Start menu. 

2: Type “Device Manager” and hit enter.

Alternatively, you can also press the “Windows+X” keys and then use the down arrow() key to select Device Manager. Once you do that, hit enter to open it.  

3: Press the “Tab” key to select your computer. Press the down arrow() key until you select Mice and other pointing devices

4: Press the right arrow key() to expand the menu. Then press the down arrow() key to select your mouse driver. Finally, press Enter to open its properties.

5: Press the Tab key until the General tab is highlighted. 

6: Now press the right arrow key() to open the Driver tab. 

7: Press the Tab key to highlight Uninstall device and then hit enter. Highlight Uninstall and hit enter. 

Uninstalling the mouse driver

8: Press the Alt key on your screen to highlight the top menu of the Device Manager. 

9: Press the right arrow key() to highlight the Action tab. Then hit enter. 

10: Here, select “Scan for hardware changes” using the up and down arrow keys and hit enter. 

scan for hardware changes

Note: You might not see the options in the Action tab immediately. So just wait for a few minutes and you will see the options.

That’s it! This will install the drivers for your mouse and you will not face the mouse not working on Windows 10 error anymore.

Alternate Method To Reinstall

1: Press the Windows key on your keyboard to open the Start menu. 

2: Type “Device Manager” and hit enter.

Alternatively, you can also press the “Windows+X” keys and then use the down arrow() key to select Device Manager. Once you do that, hit enter to open it.  

3: Press the “Tab” key to select your computer. Press the down arrow() key until you select Mice and other pointing devices

4: Press the right arrow key() to expand the menu. Then press the down arrow() key to select your mouse driver. Finally, press Enter to open its properties.

5: Press the Tab key until the General tab is highlighted. 

6: Now press the right arrow key() to open the Driver tab. 

7: Press the Tab key to highlight Uninstall device and then hit enter. Highlight Uninstall and hit enter.

8: Now close the Device Manager window by pressing the “Alt+F4” keys. 

9: Press the “Windows+X” keys and navigate to the Shut down or sign out option using the up and down arrow keys.

10: Then press the right arrow key()  and select Restart. Finally hit enter. 

restart windows 10

That’s it, doing so will restart your computer and the drivers will be installed automatically. 

Reinstall Touchpad Driver

In some cases, if the touchpad of your laptop is not working then you can try to install the official touchpad driver from manufacturer website. Most of the Windows laptop includes the Synaptic Touchpad driver, find and download the driver and install it by following the on-screen instructions.

Verdict

The mouse may stop working on Windows 10 due to failed updates, outdated drivers or different type of malware, you can easily fix the issue by reinstalling the driver.

The above methods will help you to fix the mouse not working on Windows 10 problem. The important thing here to note is that you have to fix the drivers anyhow. I hope this guide helps you in fixing any mouse-related issues on your PC. In case of any difficulty, feel free to reach out to us. 

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