Contact

Problems with a tool and suggestions for tools that should exist are both welcome.

Messages go through the contact page on iTechFever, which these tools are part of.

Reporting a tool that went wrong

Everything runs on your device, so we can’t see what happened and have no logs to go back through. That makes your description the only evidence there is. Three things usually make a report actionable:

• Which tool, and what you were trying to do with it.
• Your browser and device. “Chrome on Windows” or “Safari on an iPhone” is plenty.
• Roughly what the file was like: how big, how many pages, and whether it came from a scanner, a phone or an application.

Please don’t send the file itself unless we ask. If one is genuinely needed to reproduce a problem we’ll say so, and only ever for something you’re comfortable sharing.

Suggesting a tool

The useful suggestions describe the job rather than the tool. What were you trying to get done, and what did you end up doing instead? That’s usually enough to work out whether a tool would actually help, or whether the thing you needed was two clicks away in software you already own.

Have a look at what already exists before suggesting something.