Google Chrome not opening is an annoying issue. No matter how many times you try to open Google Chrome but nothing happens after double click. Chrome may stop working without any error on Windows 10, 8.1, or 7. Maybe it was working last night and after restarting the PC it stops working all of sudden.
You may have tried to fix this issue but nothing worked properly. It makes you go crazy when Google Chrome is not opening and you don’t want to use other browsers because Chrome has all your installed extensions, bookmarks, and saved passwords.
One can also import these browsing data to another browser but once you love chrome you can’t leave it. If browsers like Mozilla Firefox and Microsoft Edge works without any issue then you need to investigate the issue with Google browser.
So let’s discuss in detail to find the reason behind why you can’t open google chrome at all on your Windows 10, 8.1, or 7 and how to fix it.
What Steps You Have Taken To Fix The Chrome Not Opening Issue?
Have you tried fixing this issue by –
- Killing Chrome process from task manager ( If this Just happened).
- Ran Malware Scan.
- Rebooted several times.
- Completely Reset Google Chrome.
- Re-Installed Chrome?
- Tried to open in safe mode.
But all the above solution doesn’t work? Then you are at the right place. (If you haven’t tried the above solutions then try them before you proceed below)
Why Won’t Google Chrome Open?
If you have gone through all the above steps but still chrome is unable to start this means your browser is affected by some malware or there is a third-party program that is stopping it from opening.
This may be due to Antivirus, 3rd Party Firewall, Firewall installed by Antivirus OR you have installed such program which is causing a problem with it.
Basically, in such cases, the Ownership of Google chrome got changed and you can’t start it from your user account.
As mention on Google Chrome Support Page, there are 3 Programs which may cause this issue-
- Spyware Doctor
- Comodo Firewall
- McAfee Enterprise
If you have any of the above programs installed, then disable them and create an Exception in Firewall settings for Chrome. Now re-enable those programs and try, also try removing Spyware Doctor, If these don’t fix this issue proceed next.
How to Fix Google Chrome Won’t Open Error on Windows 10, 8/8.1 & 7
If this just happened then you need to try these two steps first –
1. End Chrome Process from Task manager – Open Task Manager and Kill Every process of Google Chrome.
Check if it is working or not. If working then Great! If No
2. Reboot Your Computer and check again.
3. There may be another user account on your PC, log in to that user account and check. If it is working on other user accounts then the first user account got affected.
If it doesn’t work on any user account then chrome got affected for all users.
Final Fix to Google Chrome Not Launching Issue:-
If all the above solutions couldn’t resolve this error then before Resetting Chrome or Re-installing it (This may also not work) try this final Fix it will surely resolve this issue. [This method worked for more than 500K users]
As written above Google chrome ownership is affected by some malware or incompatible programs we need to get the ownership back for the same user account, to do so follow these steps –
1. Go to Shortcut of chrome Right-click on it > Open File Location.
You can also open the Chrome folder by navigating to:
Computer > C:\Program Files (x86)\Google\Chrome\Application
C:\Program Files\Google\Chrome\Application If it is 32 bit OS.
This may also in –
Anyhow you have to open the Chrome Application folder, this location remains the same irrespective of the Windows version you are using it would be the same on Windows 7, 8/8.1, and Windows 10.
2. Now create a new shortcut of chrome application on the desktop. (Right-click on Chrome and click send to desktop)
3. Right Click on New Shortcut and Go to Properties.
4. Go to the Security tab.
5. Click on Advanced.
6. Once you click on the Advanced option you will get another window named Advanced Security Settings. Here click on the Change Option.
7. After Clicking on Change in the owner section, you will get another window to Select User or Group, In the Box below type your USER NAME (Mine is My Lappy) and Click on Check Names.
It will turn to COMPUTER NAME/USER NAME (Mine is like SANDEEP/MY LAPPY) and Click on OK.
8. Now Go to Effective Access Tab in Advanced Security Settings, and click on Select a User.
9. After clicking on Select a user same window of user or group will appear again, type USER name, and Click on Check Names again.
10. Hit OK to it.
11. Hit Apply / OK on the Advanced Security Settings Window.
Then Apply / OK on Chrome Shortcut – Properties Window. This means to save all the changes you have made.
Now open Google chrome it will open and work properly if not then restart your computer and check. Delete the older shortcut of chrome from the Start menu, Taskbar, and replace it with Modified one.
After following the above steps, you will be able to fix the google chrome issue and it will open quickly and work as usual.
Updated Fix for Google Chrome Not Working Error
Many users reported that the final fix “changing chrome ownership” is also not working for them. The latest version of Windows 10 has some compatibility issues and it can stop Chrome from opening. Even the Windows 7 or 8/8.1 may refuse the command.
In this case, you can try these 9 latest solutions.
1. Rename Google Chrome and Create New Shortcut
This method will help if the Chrome shortcut is corrupt by any other program. You should try this method before following the other methods mentioned below.
1. Go to This PC or My Computer and open C drive.
2. Navigate to this location C:\Program Files (x86)\Google\Chrome\Application.
3. Inside the application folder find the Chrome.exe or Chrome.
4. Right-click on Chrome and rename it to some other name like Chrome_bak.
5. Now Right Click on Chrome_bak and Send it to Desktop (Create Shortcut).
6. On the desktop rename this shortcut from Chrome_bak to Google Chrome.
7. Double click to open the newly created shortcut and you would be able to launch Google Chrome.
If you have Chrome pinned to the taskbar then unpin the older shortcut and pin the new shortcut.
Now you can access the chrome using the new shortcut on the desktop and pinned shortcut.
2. Undo Recent Updates
One of the best features of Google Chrome is that it updates itself in the background without any prompt. Sometimes a problem occurs when chrome trying to update from one version to another, and the update fails which leaves chrome in an unstable state.
As you can see in the above image that chrome has 2 versions in the Application folder 81.0.4044.113 is the older version and 83.0.4103.116 is the latest version.
Open both folders and check which has less number of files, if the older version has less no. of files then –
Access the newer version’s folder and copy all the subfolders & files and paste them into the older version’s folder.
These versions may be different on your computer, at the time of writing this article Chrome had the above versions installed into my computer. Anyway just find the latest version of Google Chrome and copy-paste the files accordingly.
Try to open Google Chrome now and check if it working or not.
3. Delete Chrome.dll file
Thanks to Eric Schmidt [Comment on YouTube Video] for this fix, Chrome.dll is a file which contains the various setting for the chrome browser if chrome isn’t opening then delete this chrome.dll file from the application folder.
Open C:\Program Files (x86)\Google\Chrome\Application then open the chrome version folder. Find and delete chrome.dll. Deleting this DLL file removes all the older settings of google chrome.
This solution also worked for many users.
4. Google Chrome Offline Installer
Download Firefox and Edge browsers, If Edge and Firefox browser are working then you need to check Chrome in safe mode. Boot your windows in safe mode and check if Chrome is able to open or not.
If safe mode works then there are some windows services that are causing the issue. You need to disable certain services and try and test to find which Windows service is responsible for the chrome issue.
In case if it is still not working then while you are in safe mode, uninstall Google Chrome completely from Programs and Features and delete all the associated files from the “Appdata” and Windows application folder.
Download google chrome offline installer and install it in normal mode.
This option also worked for many users.
5. Fix Compatibility Issue
If you have upgraded your Windows PC from Windows 7, 8.1 to Windows 10 then you may face this issue.
After upgrade Chrome will not open due to Microsoft’s installer automatic settings. This installer will set Chrome’s execution mode for Windows 7 or Windows 8 compatibility.
To Fix the Compatibility issue after an upgrade you need to change the compatibility settings.
1. Locate the Chrome shortcut on the desktop. (If you don’t have a chrome shortcut on the desktop then make it).
2. Right-click on the Shortcut and Click Properties then select the Compatibility tab.
3. Uncheck the box which says ” Run this program in compatibility mode“, then hit Apply and OK.
You can try checking and unchecking this option it may work for any of these options.
Now check if Google Chrome is opening or not.
6. Clean Your Google Chrome
Download Chrome Cleanup Tool using a different browser (obviously) and locate the downloaded program and double-click to open it.
This program won’t install to your computer, it is a flash scanner to find suspicious programs and to reset Google Chrome Settings.
Clean up tool will scan for the conflicting program, if it does find any such program then it is recommended to uninstall those programs.
If it does not find any suspicious program then click on Continue.
The cleanup tool will try to open and reset Chrome settings. (Try this fix before trying other mentioned fixes)
Reboot your computer and check if it is working or not.
7. Adjusting the Firewall and Antivirus
Sometimes your Antivirus and Firewall may block certain actions to be taken by the computer.
If you have an antivirus program installed then try to turn it off temporarily and check if you are able to open Google Chrome.
Create an exception to the Firewall setting for Google Chrome.
Open Windows Firewall from the control panel and Click Allow an App through the Windows Firewall.
Now browser the Chrome.exe from C:\Program Files\Chrome\Application and add the exception.
Check the Private option for Chrome.exe.
8. Fix Corrupt User Profile
An answer by Google Expert suggests that if Google Chrome is unable to open and won’t give any error message then you may have a broken user profile.
You need to create a new user profile in order to get your Chrome working again.
- Press Win+R key on your keyboard and type %localappdata% then hit OK.
- It will take you to the AppData folder, navigate to Google\Chrome\Userdata.
- Now, look for the Default folder in User Data, Rename this Default folder to anything else like “Default1” Default Backup“
- Restart your PC without any try to open it.
Once restarted try to open Chrome and check if it is working. At this point, Chrome will create a new User Profile Named “Default” with new settings.
If you have trouble fixing a corrupt User Profile, Check this Article to Reset Chrome Where I have written the detailed procedure.
9. System Restore To Fix Chrome Won’t Open Problem
System restore can revert back the settings to an older date when Chrome was working. This will also uninstall the programs and updates which were installed after a restore point.
- Press the Win+R key to open the Run dialog box.
- Type in “rstrui.exe” and hit OK. It will open the system restore option.
- Look for the recent restore points when Chrome was working fine, select the restore point date, and hit Next.
If you are lucky enough you will find recent restore points even if you haven’t created manually.
A successful restore can revert the changes and Chrome should work again. Bear in mind system restore will also remove every software and settings created after the restore point.
All the above-mentioned methods helped thousands of users to fix the Google Chrome not opening issue, you need to try different fixes for your computer, any of the above fixes may work for you.
There may be slight differences in the Windows version you are using but it will work on all major versions of OS like Windows 7, Windows 8.1, and Windows 10.
Since this happens due to incompatible programs or malware attacks. It is advised to run a malware scan using good antivirus like Hitman Pro, check your system type, download, and install Hitman Pro accordingly.
It will quickly scan critical area and delete found malware, this antivirus comes free for the first 30 days with full access, you just need to register with your email.
Always install a good antivirus program to avoid any such issue in the future, having a full version of an antivirus give you peace of mind and protect your PC from the different type of malware and also offers internet security.
Or you can also install a free antivirus, these free antivirus programs provide you with essential security from numerous PC threats.
Let me know which method fixed the Google Chrome not working issue. If you face any trouble during all the above solutions then comment below.